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Privacy Policy

Last Updated: March 19, 2026

1. Introduction

WireWolf, Inc. ("WireWolf," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, software, and related services (collectively, the "Services").

By accessing or using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using our Services, including:

  • Account Information: Name, email address, company name, job title, phone number, and password when you create an account
  • Payment Information: Billing address, credit card or payment details (processed through secure third-party payment processors)
  • Beta Program Information: Information submitted through beta signup forms, including your use case descriptions and professional background
  • Communication Data: Messages, support requests, and correspondence you send to us
  • Survey Responses: Feedback and responses to surveys or questionnaires

2.2 Information Collected Automatically

When you use our Services, we automatically collect certain information, including:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages viewed, features used, scan configurations, time spent on pages
  • Log Data: Access times, error logs, referring URLs
  • Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies

2.3 Scan and Testing Data

When you use our penetration testing Services, we may process:

  • Target system configurations and IP addresses you provide
  • Vulnerability scan results and findings
  • Testing logs and activity records
  • Report data and assessments generated by the Services

Important Notice About Scan Data

We do not access, store, or analyze the actual content of systems you test. We only process metadata necessary to provide the Services. You are responsible for ensuring you have authorization to test any targets and for protecting any sensitive data that may be revealed during testing.

3. How We Use Your Information

We use the information we collect for the following purposes:

Purpose Legal Basis
Provide, maintain, and improve our Services Contract performance
Process transactions and send related information Contract performance
Send technical notices, updates, and support messages Legitimate interest
Respond to comments, questions, and customer service requests Contract performance
Send marketing communications (with your consent) Consent
Monitor and analyze usage trends and preferences Legitimate interest
Detect, investigate, and prevent fraudulent or illegal activities Legal obligation / Legitimate interest
Comply with legal obligations and protect our rights Legal obligation
Develop and improve AI models and algorithms Legitimate interest

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party vendors and service providers who perform services on our behalf, such as:

  • Cloud hosting and infrastructure providers
  • Payment processors
  • Analytics providers
  • Customer support platforms
  • Email delivery services

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Court orders, subpoenas, or legal process
  • Government or regulatory requests
  • Law enforcement investigations
  • Protection of our legal rights or safety
  • Prevention of fraud or illegal activities

4.3 Business Transfers

If WireWolf is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or control of your information.

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit (TLS/SSL) and at rest (AES-256)
  • Regular security assessments and penetration testing
  • Access controls and authentication mechanisms
  • Employee security training and awareness programs
  • Incident response and breach notification procedures
  • Regular backups and disaster recovery planning

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:

  • Account Information: Retained while your account is active and for 3 years thereafter
  • Scan Data: Retained for 90 days after scan completion, unless you request earlier deletion
  • Payment Records: Retained for 7 years for tax and accounting purposes
  • Communication Records: Retained for 2 years after last interaction
  • Marketing Preferences: Retained until you withdraw consent

You may request deletion of your data at any time, subject to our legal retention obligations.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 General Rights

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request your data in a portable, machine-readable format
  • Objection: Object to processing based on legitimate interests
  • Restriction: Request restriction of processing in certain circumstances
  • Withdraw Consent: Withdraw consent where processing is based on consent

7.2 California Residents (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information
  • Right to opt-out of the sale or sharing of personal information
  • Right to non-discrimination for exercising privacy rights
  • Right to correct inaccurate personal information
  • Right to limit use of sensitive personal information

We do not sell personal information as defined by the CCPA/CPRA.

7.3 European Economic Area (GDPR)

If you are located in the EEA, you have rights under the General Data Protection Regulation (GDPR), including the rights listed above. You also have the right to lodge a complaint with a supervisory authority if you believe we have violated your privacy rights.

7.4 Exercising Your Rights

To exercise any of these rights, please contact us at info@wirewolf.ai. We will respond to your request within 30 days (or as required by applicable law). We may need to verify your identity before processing your request.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our Services. Types of cookies we use include:

8.1 Essential Cookies

Required for the operation of our Services (e.g., authentication, security). These cannot be disabled.

8.2 Analytics Cookies

Help us understand how visitors interact with our Services (e.g., Google Analytics). You can opt out of these.

8.3 Functional Cookies

Enable enhanced functionality and personalization (e.g., language preferences).

8.4 Marketing Cookies

Used to track visitors across websites for advertising purposes. You can opt out of these.

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Services.

9. Third-Party Services

Our Services may contain links to third-party websites, services, or integrations. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Third-party services we may use include:

  • Google Analytics (analytics)
  • Stripe (payment processing)
  • AWS / Google Cloud (infrastructure)
  • Intercom / Zendesk (customer support)
  • Mailchimp / SendGrid (email communications)

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws than your jurisdiction.

When we transfer personal information internationally, we implement appropriate safeguards such as:

  • Standard Contractual Clauses approved by the European Commission
  • Data Processing Agreements with service providers
  • Compliance with applicable privacy frameworks

11. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at info@wirewolf.ai, and we will take steps to delete such information.

12. Do Not Track Signals

Some browsers have a "Do Not Track" (DNT) feature that sends a signal to websites you visit indicating you do not want to be tracked. Our Services do not currently respond to DNT signals. However, you can manage your cookie preferences as described in Section 8.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

  • Posting the updated policy on our website with a new "Last Updated" date
  • Sending an email notification to registered users (for material changes)
  • Displaying a notice within our Services

We encourage you to review this Privacy Policy periodically. Your continued use of our Services after any changes indicates your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

WireWolf, Inc.
Privacy Team
Email: info@wirewolf.ai
Website: wirewolf.ai

For data protection inquiries from the European Union, you may also contact us at info@wirewolf.ai.

Your Consent

By using WireWolf Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

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